Neuromarketing: the hope and hype of neuroimaging in business
Dan Ariely and Gregory S. Berns. Nature Reviews Neuroscience, Vol. 11, No. 4, April 2010.
Copper Sun uses this review as the framework for understanding what neuroscience can and cannot contribute to marketing strategy. Ariely and Berns examined the state of neuromarketing research and argued that neuroimaging's primary value is not in post-hoc campaign validation — where conventional research works adequately — but in revealing what they describe as hidden information about the consumer experience unavailable through conventional approaches. Their key finding on application: neuroimaging is most valuable at early product development stages, before market launch, when it can reveal aspects of consumer response that self-report cannot surface. Copper Sun cites this when making the case that understanding the mechanisms of attention and emotional response matters to content strategy, even when those mechanisms are not directly measured in routine marketing operations.
- Examines:
- The potential and limitations of neuroimaging as a marketing research tool, including what brain activity measures reveal about consumer preference that self-report cannot, and where in the product development process neuroimaging provides the most value.
- Copper Sun draws on:
- The finding that neuroimaging reveals hidden consumer experience unavailable through conventional approaches — cited when explaining why understanding the mechanisms of attention and emotional brand response is relevant to content and positioning strategy.
- Primary source
- doi.org/10.1038/nrn2795