Privacy Policy
Last updated: April 16, 2026
Overview
Copper Sun Content and Creative, LLC ("Copper Sun," "we," "us," or "our") operates the Copper Sun AI platform at coppersun.io. This Privacy Policy explains how we collect, use, and protect information when you use our service.
Data Controller
Copper Sun Content and Creative, LLC is the data controller for personal data processed through our platform. For privacy inquiries or data subject requests, use the contact link in the footer of this website.
Information We Collect
Account information: When you create an account, we collect your name, email address, and organization details.
Content you upload: Documents, files, and other materials you upload to the platform for use in your projects and AI workflows. This content is stored securely and used solely to provide the service to you.
Usage data: Information about how you interact with the platform, including features used, modules accessed, and session activity.
Payment information: Billing is handled by LemonSqueezy. We do not store or access your credit card or payment details—these are processed and stored exclusively by LemonSqueezy in accordance with their privacy policy.
Technical data: Browser type, device information, and error logs for service reliability purposes.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Copper Sun AI platform
- Process your subscription and manage your account
- Send transactional emails related to your account (e.g., password reset, billing)
- Monitor and improve service performance and reliability
- Comply with legal obligations
AI Processing
Our platform uses multiple AI providers to power its workflow modules. Content you submit through the platform may be sent to these providers' APIs for processing. Each provider processes content in accordance with their respective API usage policies and data processing agreements. We do not use your content to train AI models, and our agreements with AI providers prohibit them from using your content for model training.
Third-Party Processors
| Processor | Purpose |
|---|---|
| OpenAI | AI model API for client chat |
| Google (Gemini) | AI model API for module co-authoring, utility tasks, and transcript processing |
| Voyage AI | Text embeddings for document and message retrieval |
| LemonSqueezy | Subscription billing and payment processing |
| Vercel | Cloud infrastructure, hosting, and usage analytics |
| Cloudflare | File storage (R2) |
| Sentry | Error monitoring (anonymized) |
| Axiom | Structured event logging for service reliability |
| Resend | Transactional email delivery |
Data Retention
- Account data: Retained while your subscription is active. Deleted within 30 days of account closure upon request.
- Uploaded files and project content: Retained while your subscription is active. You may delete content at any time through the platform.
- AI-generated content: Chat history and AI-generated outputs are retained while your subscription is active and are deleted alongside your account data.
- Payment records: Retained by LemonSqueezy per their data retention policy.
Cookies
We use essential cookies required for authentication and session management. We may use analytics tools to understand aggregate usage patterns. We do not sell data derived from cookies to third parties.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request a portable copy of your data
To exercise any of these rights, use the contact link in the footer of this website.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted connections (HTTPS). Files are stored in encrypted cloud storage. Database access is restricted to authorized services only.
Data Breach Notification
In the event of a data breach affecting your personal information, we will notify affected users within 72 hours of becoming aware of the breach and will notify relevant data protection authorities as required by applicable law.
Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the platform. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions or requests:
Copper Sun Content and Creative, LLC
Use the contact link in the footer of this website.